Shipping policy

Shipping Policy

Last updated: May 6, 2025

At Nutricaddie Ltd, we aim to get your order to you quickly, safely, and with minimal hassle. Below you'll find all the key information about how we ship.

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🚚 Shipping Methods & Costs

All orders are processed and dispatched from our UK warehouse Monday to Friday (excluding public holidays).

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⏱️ Order Processing Time

Orders placed before 2:00 PM (UK time) on weekdays are typically dispatched the same day. Orders placed after 2:00 PM, on weekends, or public holidays will be processed the next working day.

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📍 Tracking Your Order

Once your order is dispatched, you’ll receive a confirmation email with your tracking number and a link to track your parcel.

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❗ Delivery Delays

While we do our best to deliver within the timeframes above, please note that delays can occasionally occur due to courier disruptions or peak periods. If your order hasn’t arrived within 11 working days, please contact us at support@nutricaddie.co.uk.

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📫 Delivery Address

Please ensure that your shipping details are correct when placing your order. We cannot be held responsible for delays or losses due to incorrect addresses.

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📦 Lost or Damaged Orders

If your order is lost in transit or arrives damaged, please contact us within 7 days of expected delivery so we can make it right.

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If you have any further questions, feel free to reach out to us at support@nutricaddie.co.uk.